The Pet Parent Club | Membership Policies & Community Guidelines

Operated by: The Pet Parent Studio
Effective Date: October 19, 2026
Contact: [email protected]Welcome to The Pet Parent Club (TPPC)! We're creating a friendly, supportive space for people who love their pets like family.These policies explain membership benefits, billing, cancellation, privacy, and community expectations. By purchasing a membership, you agree to these terms.1. Membership & BenefitsThe Pet Parent Club is a paid monthly membership that may include:- Access to a private pet-parent community.
- Regular discussions and interactive prompts, generally aiming for approximately two posts per week.
- Monthly activities and features, including Pet of the Month.
- Selected digital pet-care resources.
- Exclusive member offers or discounts when available.Specific benefits are described on the membership purchase page. Activities, resources, and schedules may evolve as the club grows. Participation is optional.Membership does not include personalized veterinary services, emergency assistance, or access to every TPPS product unless expressly stated.Material changes to paid membership benefits will be communicated as required by law.2. Membership Pricing & Recurring BillingThe Pet Parent Club is initially offered at a founding-member rate of $7 USD per month, automatically billed through our third-party payment provider until canceled.Your first payment is collected at signup, with subsequent charges occurring monthly according to your billing schedule. Applicable taxes, if any, are disclosed at checkout.Founding-Member Rate GuaranteeMembers who join at $7/month retain that rate for as long as their subscription remains continuously active.Membership pricing may be reevaluated after the initial launch period. Future price increases will apply only to new members or former members who rejoin after cancellation, at the rate available when they rejoin.Changes to billing terms will be communicated as required by applicable law.3. Cancellation & RefundsMembers may cancel at any time to stop future subscription renewals.How to Cancel Through Stan Store:1. Open a recurring-payment email from Stan Store.
2. Find the subscription cancellation link.
3. Follow the instructions to complete cancellation.If you cannot locate the link or need assistance, contact [email protected].Cancellation generally allows access through the end of the current paid billing period, unless otherwise stated or required by law. Leaving the community or unsubscribing from emails does not cancel your subscription.Refund PolicyBecause membership includes digital resources and community access, payments are generally nonrefundable once the applicable membership period begins, except as required by law.Refund requests may be considered for duplicate charges, billing errors, or unresolved access issues. Contact us with your purchase email and a description of the problem.Cancellation does not automatically refund previous payments. Nothing in this policy limits applicable consumer rights.4. Community Guidelines & Member ConductThe Pet Parent Club welcomes pet lovers of all kinds. Members are expected to:- Be respectful: No bullying, harassment, discrimination, threats, or personal attacks.
- Celebrate all pets: Respect different animals, experiences, and approaches to pet parenting.
- Avoid judgment: Share experiences without shaming or unsolicited criticism.
- Respect privacy: Do not share another member's information, messages, or content without permission.
- Stay relevant: Keep discussions related to pets, community activities, or approved topics.
- Avoid spam: Unauthorized advertising, affiliate links, fundraising, and repetitive promotions are prohibited.
- Share responsibly: Do not promote animal abuse, dangerous practices, or illegal activities.
- Follow moderator instructions: Respect decisions intended to maintain community safety.The Pet Parent Studio may remove content, issue warnings, restrict participation, or terminate community access for violations. Serious misconduct may result in immediate removal.Members may contact us regarding moderation decisions. Any related billing or refund obligations will be handled according to applicable law.5. Membership Access & ResponsibilityMembership is intended for one individual and may not be shared, transferred, or resold.Members are responsible for maintaining access to their accounts and keeping contact information current. Email verification may be required.Community access may be suspended or removed due to expired memberships, failed payments, cancellations, or policy violations.We will make reasonable efforts to resolve legitimate access difficulties.6. Veterinary & Pet-Care DisclaimerThe Pet Parent Club provides general pet-care information, organizational resources, and opportunities for members to share experiences.Content and community discussions are not substitutes for professional veterinary advice, diagnosis, treatment, or emergency care.Always consult a licensed veterinarian regarding your pet's health, medications, or treatment decisions. In an emergency, contact a veterinary professional immediately.The Pet Parent Studio does not independently verify all member-shared information and cannot guarantee its accuracy.7. Digital Resources & Intellectual PropertyMembership may include downloadable checklists, trackers, templates, and other digital resources.Unless otherwise stated, resources are provided for personal, noncommercial use only.Members may download, print, and complete resources for their own household and share completed pet-care information with veterinarians, pet sitters, or caregivers as needed.Members may not resell, redistribute, publicly upload, commercially reproduce, or claim TPPS resources as their own. Sharing member-only download links or blank templates with nonmembers is prohibited.Previously downloaded resources may continue to be used for personal purposes after cancellation. Access to the members-only resource library ends when membership access expires.All applicable intellectual property rights remain with The Pet Parent Studio or their respective owners.8. Member Photos, Stories & ContentMembers retain ownership of their original photos, stories, and other submitted content.By posting within the community, members permit The Pet Parent Studio to display their content within the private community for ordinary community operations.Separate permission will be requested before using identifiable member-submitted content for public marketing or promotional purposes.Participation in pet spotlights or public features is voluntary. Members must share only content they own or have permission to use.Avoid posting sensitive personal information, including home addresses, passwords, or payment details.9. Privacy & Personal InformationThe Pet Parent Studio respects member privacy and collects information reasonably necessary to operate the membership.Information Collected & UsesWe may collect names, email addresses, membership status, purchase records, support communications, and information voluntarily shared through community participation.This information may be used to process subscriptions, provide access, deliver membership communications, respond to inquiries, maintain records, and enforce community policies.Community Visibility & Third PartiesContent shared in member-accessible community spaces may be visible to other members. Avoid sharing sensitive personal information.Third-party services, including Stan Store and applicable email or community platforms, may process information to provide membership services under their respective privacy policies and agreements.Payment card information is handled through third-party payment processors and should never be shared in community posts or messages.Security & RetentionWe take reasonable steps to protect personal information, although no online system can guarantee complete security.Information is retained as reasonably necessary for membership operations, support, business records, and legal obligations. Cancellation does not automatically delete transaction records or information held by third-party providers.Your Privacy ChoicesMembers may request access to, correction of, or deletion of personal information, subject to applicable legal requirements.We do not sell member personal information to advertisers. Information may be shared with service providers as necessary to operate the club or when legally required.For privacy-related questions or requests, contact [email protected].10. Communications & Community AvailabilityMembers may receive essential emails concerning purchases, billing, membership access, service updates, and policy changes.Optional marketing communications are handled separately in accordance with applicable consent and unsubscribe requirements. Unsubscribing from promotional emails does not cancel a paid membership.While we aim to maintain a positive and active community, uninterrupted access cannot be guaranteed. Temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our control.Community activities, resource selections, and operational procedures may change over time. Material changes to membership benefits will be communicated as required by law.Members participate voluntarily and should exercise reasonable judgment when interacting with others or relying on community-shared information.11. Membership Discontinuation & Policy UpdatesIf The Pet Parent Club is discontinued, members will receive advance notice whenever reasonably possible.Future recurring charges will be stopped, and members will be informed of their final access date. Refunds or credits for undelivered paid membership periods will be handled according to applicable law.These policies may be updated as the club evolves. The latest version will be made available with its effective date.Material changes affecting membership rights, billing, or benefits will be communicated in advance when required.Questions or Assistance?Contact The Pet Parent Studio at [email protected].